SHOP RULES

TERMS AND CONDITIONS OF THE WWW.DIDOTUNING.COM ONLINE STORE

These regulations define the rules for submitting and executing orders via the website operating at the URL: www.didotuning.com

Before placing the Order, the User has the right to negotiate the terms of the Sales Agreement with the Seller. If the User resigns from the possibility of concluding a Sales Agreement through individual negotiations, these Regulations and generally applicable provisions of Polish law shall apply.

Settlements of transactions by payment card and e-transfer are made via Przelewy24 or  Paypal

I. DEFINITIONS:

  • The terms used in these regulations mean:
  • Seller-running a business under the name

 

  • Dido Tuning Biegańska-Gajda Edyta
  • Hubermana 27
  • 42-209 Częstochowa
  • POLAND
  • NIP PL9491612584  
  • REGON  240053097
  •  
  • in accordance with the entry in the Central Register and Economic Information of the Republic of Poland.
  • Online Store - an online store run by the Seller at the URL: www.didotuning.com
  • The place of collection is possible after agreeing the date with the Seller;
  • Ordering Party - a natural person who has legal capacity, a legal person or an organizational unit that is not a legal person, the specific provisions of which grant legal capacity, placing an Order within the Online Store;
  • User - any person using the website www.didotuning.com
  • Goods or Goods - Dido Tuning Companies "Aluminum rings for meters, knobs and other products" offered by the Seller for retail and wholesale sale in the Online Store;
  • Goods page - a subpage on the Online Store website, which provides detailed information about the Goods;
  • Price - the gross price of the Goods placed next to the information about the Goods, but not including the costs of delivering the Goods to the Ordering Party and any costs of additional services accepted by the Ordering Party;
  • Order - the Ordering Party's declaration of will submitted via the Online Store, indicating the Goods or a set of Goods specified for execution by the Ordering Party, in accordance with these Regulations;
  • Sales contract - a contract for the sale of Goods within the meaning of the Act of April 24, 1964 Civil Code ( i.e. Journal of Laws of 2014, item 121, as amended ), concluded between the Seller and the Ordering Party , using the website of the Online Store;
  • Orderer's Account - a tool available in the Online Store system after entering an e-mail address and password, enabling, inter alia, tracking the stages of the Order on the website of the Online Store, viewing the Order history, editing the Ordering Party's data and changing the password, changing and correcting personal data, etc.;
  • Login - the e-mail address provided by the User during registration in the Online Store, required together with the Password to set up the Orderer's Account;
  • Password - a string of letters, numbers or other characters selected by the User during registration of the Ordering Party's Account, used to secure access to the Ordering Party's Account;
  • Consumer - a natural person who performs a legal transaction with an entrepreneur not related directly to his business or professional activity, as defined in art. 22 (1) of the Act of April 24, 1964, the Civil Code ( ie Journal of Laws of 2014, item 121, as amended );
  • Act - the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended );
  • p. Code of Good Practice - a set of rules of conduct, in particular ethical and professional standards referred to in Art. 2 points 5 of the Act on Counteracting Unfair Market Practices of 23 August 2007 (consolidated text, Journal of Laws of 2016, item 3, as amended );
  1.  

Regulations - these regulations of the Online Store.

II. GENERAL PROVISIONS:

1. Placing an Order for Goods offered in the Online Store and the execution of Orders is carried out on the basis of these Regulations and generally applicable law. These Regulations are the regulations referred to in Art. 8 of the Act of 18 July 2002 on the provision of electronic services (consolidated text, Journal of Laws of 2013, item 1422).

2. The number of offered Goods covered by the promotion or subject to sale is limited. Execution of Orders for such Goods takes place in the order in which they were submitted by the Ordering Party, until stocks are exhausted.

3. The information provided on the website of the Online Store does not constitute an offer within the meaning of the provisions of the Act of April 24, 1964 of the Civil Code ( ie Journal of Laws of 2014, item 121, as amended ). They are only an invitation to submit offers by the Ordering Party.

4. All Prices listed on the website of the Online Store are expressed in Polish zlotys or in Euro, depending on the Price view selected by the User, and are gross prices (including VAT).

5. All Goods offered for sale on the Online Store website are brand new and covered by the manufacturer's warranty on the terms contained in the warranty cards, if such a warranty has been attached to the given Good. If there is no guarantee card attached to a given Product, a fiscal receipt or a VAT invoice constitute the guarantee document.

6. It is forbidden to use the Online Store or the website www.didotuning.com by Orderers or Users to send unsolicited commercial information, the so-called spam within the meaning of the Act on the provision of electronic services of July 18, 2002 (consolidated text Journal of Laws of 2013, item 1422), as well as using the Online Store website in a manner contrary to the law, decency, violating the personal rights of third parties or the legitimate interests of the Seller.

7. The use of the Online Store is possible for the Ordering Party who has the following equipment:

  • a. a PC or other device with Internet access;
  • b. Internet access;
  • c. web browser, e.g. FireFox, Internet Explorer or Google Chrome;
  • d. an active e-mail account.

8. Direct contact of the Ordering Party with the Seller is possible by phone, e-mail or via the contact form available in the CONTACT with us tab on the Online Store website. All contact details of the Seller are provided in these Regulations and on the website of the Online Store in the CONTACT tab.

III. ELECTRONIC SERVICES:

1. The services provided electronically on the basis of these Regulations consist in enabling Users to make purchases in the Online Store, in particular using the Orderer's Account, as well as providing the newsletter service, the service of recommending the Goods on Twitter, Google+, Facebook, Pinterest and providing the Send service to a friend. These services are provided 24 hours a day, 7 days a week. These services are free of charge for Users.

2. The use of the Orderer's Account service requires registration by the User in accordance with the provisions of these Regulations.

3. The use of the newsletter service is possible by each User who, during registration of the Orderer's Account, deselects and thus activates the appropriate field in the order form or enters his e-mail address in the appropriate field provided by the Seller on the Online Store website. After sending an e-mail address via the Store's website, the User receives a message confirming the subscription to the newsletter to the e-mail address provided by him. Upon sending such confirmation of subscription to the newsletter to the User, a contract for the provision of electronic services is concluded.

4. The service of recommending the Goods on Twitter, Google+, Facebook, Pinterest consists in enabling the User registered on these websites to publish individual and subjective statements of the User regarding the Goods. The user does not receive any remuneration from the Seller or other benefits for using this service.

5. The Send to a Friend service allows the User to send a message about recommending the Product in the Online Store to the e-mail address provided by the User, along with a link to the appropriate page of the Online Store with the presentation of the Product. The e-mail addressee also receives information about the e-mail address of the person who recommends the Goods to him in the Online Store. By clicking on the link sent to the e-mail address in the web browser, the Product Page selected by the User will be opened for recommendation to a friend. The user does not receive any remuneration from the Seller or other benefits for using this service.

6. By posting content on the website of the Online Store or making it available through the free services offered by the Seller, referred to in these Regulations, the User disseminates this content voluntarily. In case of any doubts, it should be assumed that the Seller only provides Users with appropriate IT resources for sharing and disseminating content, however, these content should not be equated with the views of the Seller.

7. Each User is responsible for the content posted and shared by them through the use of services provided electronically by the Seller.

8. Users may not post content that could in any way infringe the personal rights of third parties or the Seller, or violate any other rights of third parties, including copyrights and related rights, industrial property rights, business secrets. It is also forbidden for Users to post any offensive content that violates good manners, legal provisions or social norms, or content containing any personal data of third parties without their consent, as well as advertising content.

9. The conclusion of the contract for the provision of electronic services is tantamount to the submission of the following statements by the Ordering Party:

  • a.access to use the services voluntarily,
  • b. the data contained in the registration form are true and do not infringe the rights of third parties.

10. The contract for the provision of electronic services by the Seller is concluded for an indefinite period. The user may terminate this agreement at any time. The seller may terminate the contract for the provision of electronic services with a 14-day notice period. Termination of the contract for the provision of electronic services by either party, as well as its dissolution with mutual consent, is tantamount to deleting the Orderer's Account.

11. Termination or termination with the consent of the parties to the contract for the provision of electronic services shall not affect the performance of already concluded Sales Agreements, unless the parties agree otherwise.

12. The Seller may terminate the contract for the provision of electronic services with a 7-day notice period if:

  • a.the purpose of registration or the way of using the services is obviously contrary to the principles and purpose of the Online Store,
  • b. the User's activity is contrary to the applicable moral standards, calls for violence or committing a crime, and also if it violates the rights of third parties,
  • c. The Seller has received an official notification of the unlawful nature of the data provided by the Ordering Party or related activities,
  • d. The Seller has obtained credible information about the unlawful nature of the data provided or related activities and has previously notified the Ordering Party of its intention to prevent access to the Ordering Party's Account,
  • e. The Ordering Party or the User is allowed to send unsolicited commercial information,
  • f. the Ordering Party or the User grossly or persistently breaches the provisions of the Regulations,
  • g. the address details provided by the Ordering Party raise objectively justified doubts as to their correctness or truthfulness. and these doubts could not be removed by telephone or e-mail.

13. The user may at any time unsubscribe from receiving the newsletter. In this case, he should click on the link received in each message about unsubscribing from the newsletter or contact the Seller.

14. The User may at any time resign from the service of recommending the Goods on Twitter, Google+, Facebook, Pinterest. This resignation consists in the User ceasing to use the service of recommending the Goods on Twitter, Google+, Facebook, Pinterest.

15. The User may at any time unsubscribe from the Send to a friend service. This resignation consists in ceasing to use this service and not sending messages to the e-mail addresses indicated by the User using the website of the Online Store.

16. The user may submit a complaint regarding the services provided electronically by the seller. The User is asked to send a complaint containing the User's Login and a short description of the problem to the Seller's e-mail address or in writing to the Seller's address.

17. Complaints are considered within 7 days of submitting the relevant complaint, in accordance with applicable regulations. The User will be informed about the manner of its consideration by the Seller.

IV. FORMS OF PAYMENT, DELIVERY COSTS:

1. The following payment methods are possible in the Online Store:

  • a.prepayment to the Seller's account, i.e. payment by traditional bank transfer;
  • b. transfer via the PayPal electronic system;
  • c. cash on delivery, ie cash on delivery only within the territory of Poland
  • d. cash payment only upon personal collection from the Pickup Location.
  • e. Individual payment methods available in the Online Store are described in detail in the PAYMENTS tab.
  • f. Settlements of transactions by payment card and e-transfer are made via  Przelewy24 or Paypal

2. If you choose prepayment as a form of payment, the amounts due for the ordered Goods along with delivery costs should be paid to the account number: PL77114020040000310254841790 e-Przelewy

Online payments via PayPal are handled by PayPal (Europe) Sàrl & Cie , SCA (limited partnership / partnership entered in the register under the number RCS Luxembourg B 118 349, based at 22-24 Boulevard Royal , L-2449, 5th Floor, Luxembourg. The Ordering Party's personal data is transferred to PayPal (Europe) Sàrl & Cie , SCA, which is their personal data controller.

3. When paying by traditional bank transfer, the Ordering Party is asked to enter the Order number from the Online Store received in the email confirming the Order in the title of the transfer.

4. Making an incorrect payment may significantly extend the term of the Order.

5. In the case of prepayment to the Seller's account, Orders not paid within 7 days of receiving the message with the Order number from the Seller, are canceled.

6. Orders placed in the Online Store are sent through various companies of Poczta Polska SA DPD, Spring (Post NL) UPS. Pickup in person from the Pickup Place is also possible, after prior arrangement of the pickup date with the Seller.

7. The costs of individual types of shipments are also visible in the DELIVERY tab.

8. The Seller reserves the right to charge the Ordering Party with the shipping costs, including the return shipment, in accordance with the prices indicated in the DELIVERY tab, in the event of failure to collect the shipment with the ordered Goods or providing an incorrect address in the Order. However, if the Ordering Party is a Consumer, the provisions of this paragraph do not apply in the event of random events or cases not attributable to the Consumer or for which the Consumer is not responsible.

9. The delivery costs each time depend on the value of the Order and the method of delivery of the Goods to the Ordering Party, these costs are provided each time the Ordering Party chooses the method of delivery when placing the Order. The total cost of delivery of the Goods (ie the Price of the Goods along with the costs of the selected method of delivery of the Order) are visible to the Ordering Party in the Order panel before placing the Order by the Customer and in the e-mail confirming the Order.

10. Orders for an amount exceeding PLN 1000 and Orders implemented for individual orders of the Ordering Party are not sent by the Seller with the option of "cash on delivery". In such cases, the Ordering Party is asked to pay the amount due for the Goods together with the selected delivery costs in advance.

V. ORDER AND CONCLUSION OF THE SALE AGREEMENT:

1. Placement of an Order and conclusion of a Sales Agreement conditional upon the Ordering Party correctly completing the Order form (in particular providing the personal data required in the form, delivery address, contact telephone number and e-mail address), selecting the selected form of delivery and payment, and sending such a completed Order from the shopping panel of the Online Store, as well as confirmation of reading the Regulations of the Online Store.

2. When placing an Order, the Ordering Party may, but does not have to, register in the Online Store and create an Account of the Ordering Party, so as not to provide the personal data indicated in sec. 1. above. Registration is free and voluntary. Login and Password are confidential. The Ordering Party using the Login and Password is asked to keep this information confidential. The Customer's password is not known to the Seller. The User who has not registered the Orderer's Account places the Order as a guest.

3. The Ordering Party is asked to immediately update his data provided during registration using the form available in the Ordering Party's Account.

4. Each User may have only one Orderer's Account in the Online Store. The Ordering Party's Account is non-transferable, the User is not allowed to use the Accounts of the Ordering Party of other Ordering Parties and to provide other persons with the possibility of using the Ordering Party's Account, including the Login and Password to the Ordering Party's Account.

5. In order to place an Order in the Online Store, the Orderer is asked to do the following:
a. Select the Goods to be purchased, the quantity of the Goods, and then click the "Add to basket" button, b. then, after selecting all the ordered Goods, clicking the "Go to order processing" button, c. entering personal data, telephone number, e-mail address and delivery address of the Goods, and possibly, if the Ordering Party reports such a request, data for the VAT invoice, entering any comments, comments addressed to the Seller in the field indicated for this purpose and clicking the "Save" button, and then clicking the "Go to order processing" button; d. selecting the method of delivering the Goods and confirming that you have read the provisions of the Regulations by marking this fact in the Orders panel and clicking the "Proceed to order processing" button; e. choosing the method of payment;
f. in order to finish placing the Order, clicking the button "I confirm the order with the obligation to pay".

6. The sales contract is concluded at the time of sending the Order to the Seller with the given Order number. The sales contract is concluded in Polish. The acceptance of the Order for execution will be confirmed to the Ordering Party by e-mail by the Seller. Each time the status of the Order changes, the Ordering Party will receive appropriate e-mail information (e.g. that the Order is pending execution or that the Order has been canceled or that the Order has been sent) to the e-mail address provided when placing the Order of Goods.

7. The Seller reserves the right to additional verification of the Ordering Party's data, eg by telephone contact. 8. By placing an Order, the Orderer accepts these Online Store Regulations. The Ordering Party is bound by the Regulations from the moment of placing the Order. The online store does not specify the minimum value of the Order.

9. The content of the Sales Agreements concluded with the use of the Online Store is stored by the IT system of the Online Store for a period of 12 months from the date of conclusion of each Sales Agreement, and the content of these agreements is made available only to the parties to the Sales Agreement. Each Ordering Party, after logging into the Ordering Party's Account, has access to all of their Sales Agreements concluded via the Online Store website for the period of their storage in the IT system specified in the first sentence. In the absence of the Orderer's Account, the content of the Sales Agreements concluded using the Online Store are stored by the Online Store's IT system until the end of the period of withdrawal from the Sales Agreement by the Consumer, but not longer than for a period of 3 months from the conclusion of the Sales Agreement.

VI. ORDER FULFILLMENT:

1. Placing Orders in the Online Store is possible 24 hours a day, 7 days a week, however, the Seller does not execute Orders on public holidays, in accordance with applicable regulations.

2. The online store carries out Orders in the territory of the Republic of Poland and abroad. In the case of choosing the place of execution of the Order outside the territory of the Republic of Poland, the Ordering Party is asked to immediately contact the Seller in order to determine the detailed terms of the Sales Agreement, including obtaining detailed information on the costs of delivery of the ordered Goods.

3. In the Online Store, there are markings of availability in the Seller's warehouse next to individual Goods. The implementation of the Order depends on the exhaustion of the Goods in the Seller's warehouse, therefore, if the Order includes Goods that are currently unavailable, the Seller will immediately inform the Ordering Party by e-mail or telephone. The Ordering Party then has the right to resign from the entire Order, or to resign from the missing Goods, or to consent to the extension of the Order completion time, or to complete the Order in parts, or to replace the missing Goods with similar ones with similar properties and price. .

4. The Price at the time of placing the Order is binding for a given Order.

5. Ordered Goods available in the Seller's warehouse are usually shipped within 1-2 days or on the date appearing on the Website of the given Goods, within a maximum of 3 days (depending on the method of delivery chosen by the Ordering Party), excluding public holidays. , calculated after the payment due for the Order is credited to the account in the case of prepayment to the Seller's account, or after the date of placing the Order, in the case of choosing payment in cash "on delivery", subject to the provisions of paragraph 6. below.

6. The Seller reserves the right to refuse to execute the Order if:

  • a. the Order form will be filled in incorrectly, and the Seller cannot contact the person placing the Order in order to verify their contact details;
  • b. The Ordering Party will not transfer the required amount to the Seller's account (if prepayment is chosen to the Seller's account) or the shipment will not be collected by the Ordering Party.


7. The execution of the Order depends on the degree of exhaustion of the stocks of the Goods in the warehouse of the Seller or its suppliers, therefore in the event of the Goods being out of stock, or the delivery of the Goods at the Ordering Party's request, it is extended beyond the date indicated on the Goods Website, the Ordering Party will be immediately informed about it, and then has the right to resign from the entire Order, or to resign from the Goods which are missing, or to consent to the extension of the execution of the Order, or to consent to the replacement of the missing Goods with a similar one with similar properties and Price.

8. The Ordering Party undertakes to collect the ordered Goods and / or pay the Price indicated by the Seller together with the costs of delivery of the ordered Goods.

9. In the case of placing an Order of more than 5 items of a given Good, the Orderer is asked to contact the Seller by phone to confirm the possibility of executing such an Order.

10. If the Ordering Party is not a Consumer, the Seller reserves the right of ownership of the Goods until the price is paid, in accordance with the provisions of these Regulations.

11. When delivering the Goods by a courier company, the Ordering Party is asked to check, in the presence of the courier, whether the parcel or its part has no damage resulting from transport, whether it is intact, and in accordance with the Order. Shipment verification is a free service that guarantees the highest quality of services. In the event of damage to the shipment or its part, incompleteness or non-compliance of the shipment or its part with the Order, the Ordering Party is asked to draw up a damage report in the presence of the courier and immediately report this fact to the Seller.

12. When collecting the Order "cash on delivery" from the courier, the Ordering Party is asked to have the calculated amount for the Order with the delivery costs, because it often happens that the courier does not have the appropriate amounts to spend the rest.

13. A VAT invoice or a fiscal receipt is issued for each product sold, provided that the Ordering Party expressed such a request to receive the invoice and indicated additional information in the content of the Order, in particular NIP or PESEL number in the case of a natural person. The sales document is a written confirmation of the content of the placed Order.

14. The Seller undertakes to deliver the Goods without defects, excluding any defects indicated in the sales offer on the individual Goods Pages in the Online Store.

15. In the event of failure by the Ordering Party to pay by the deadline referred to in part IV. paragraph 5. of the Regulations, the Seller sets an additional deadline for the Ordering Party to make the payment and informs the Ordering Party about it by e-mail. The information about the additional payment deadline also includes information that after the expiry of this deadline, the Seller will withdraw from the Sales Agreement. In the event of the ineffective expiry of the second payment deadline, the Seller will send the Ordering Party by e-mail a declaration of withdrawal from the contract pursuant to art. 491 of the Act of April 24, 1964 Civil Code ( ie Journal of Laws of 2014, item 121, as amended ).

VII. RIGHT TO WITHDRAW FROM THE CONTRACT:

1. Pursuant to Art. 27. of the Act, the Seller informs about the Consumer's right to withdraw from the Sales Agreement within 14 days without giving any reason. The deadline to withdraw from the Agreement expires after 14 days from the date on which the Consumer acquires, or a third party other than the carrier and indicated by the Consumer acquires, physical possession of the goods.

2. To exercise the right to withdraw from the Sales Agreement, inform the Seller (Dido Tuning Hubermana 27 42-200 Częstochowa Tel 506 423 919 e-mail dido@didotuning.pl) about the decision to withdraw from the Sales Agreement by way of an unequivocal statement (for example in in the form of a letter sent by post or e-mail). If the Ordering Party uses the form of sending a declaration of withdrawal from the Contract of Sale by e-mail, the Seller shall immediately send the Ordering Party a confirmation of receipt of the information on withdrawal from the contract on a durable medium (e.g. by e-mail).

3. The Ordering Party who is a Consumer may also use the model withdrawal form, which is attached as Annex 1 to these Regulations, but it is not obligatory.

4. To meet the deadline to withdraw from the Sales Agreement, it is sufficient to send information regarding the exercise of the Ordering Party's right to withdraw from the Agreement before the deadline to withdraw from the Sales Agreement.

5. Consequences of withdrawal from the contract: in the event of withdrawal from the Sales Agreement, the Seller returns to the Ordering Party being a Consumer all payments received from him (except for shipping costs. The money will be refunded immediately, and in any case not later than 14 days from the date on which the Seller was informed on the decision of the Ordering Party to exercise the right to withdraw from the Contract of Sale. In connection with this return, the Seller may withhold the reimbursement until receipt of the Goods or until proof of their return is provided to him, whichever occurs first.

6. Returned Goods, the Ordering Party is requested to send back or deliver to the following address of the Seller: "DIDO TUNING HUBERMANA 27 42-200 CZĘSTOCHOWA, immediately, and in any case not later than 14 days from the date on which the Ordering Party informed the Seller about the withdrawal from the Sales Agreement. The deadline is met if the Ordering Party returns the Goods before the deadline of 14 days. The Ordering Party will have to bear the direct costs of returning the Goods.

7. The Ordering Party who is a Consumer is only responsible for reducing the value of the Goods resulting from using them in a different way than was necessary to establish the nature, characteristics and functioning of the Goods.

8. Pursuant to the provisions of Art. 38. of the Act, the Consumer is not entitled to withdraw from the Sales Agreement in relation to contracts:

  • a.for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the service begins that after the Seller has fulfilled the service, he will lose the right to withdraw from the Sales Agreement;
  • b. in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the Sales Agreement;
  • c. in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs;
  • d. in which the subject of the service is an item that deteriorates quickly or has a short shelf-life;
  • e. in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the packaging has been opened after delivery;
  • f. in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items;
  • g. in which the subject of the service are alcoholic beverages, the price of which was agreed upon conclusion of the Sales Agreement, and the delivery of which may take place only after 30 days, and the value of which depends on fluctuations in the market over which the Seller has no control;
  • h. in which the Consumer has expressly requested the Seller to come to him for urgent repair or maintenance; i. if the Seller provides additional services other than those requested by the Consumer, or provides items other than spare parts necessary for repair or maintenance, the Consumer has the right to withdraw from the Sales Agreement with regard to additional services or items;
  • i. in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery;
  • j. for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;
  • k. concluded through a public auction;
  • l. for the provision of accommodation services, other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the day or period of service provision is indicated in the Sales Agreement;
  • m. for the delivery of digital content that is not stored on a tangible medium, if the performance began with the Consumer's express consent before the deadline to withdraw from the Sales Agreement and after informing the Seller about the loss of the right to withdraw from the Sales Agreement.

VIII. COMPLAINTS:

1. The Seller is liable for defects in the Goods, in accordance with the liability rules specified in the provisions of the Act of April 24, 1964 of the Civil Code ( i.e. Journal of Laws of 2014, item 121, as amended ), in particular art. 556 and 556 (1) - 556 (6) of the Civil Code. If the buyer of the Goods is not a Consumer, the Seller's liability under the warranty is excluded pursuant to art. 558 § 1 of the Act of April 24, 1964 Civil Code ( ie Journal of Laws of 2014, item 121, as amended ).

2. If the Goods are found to be defective, the Ordering Party may submit a complaint to the appropriate manufacturer's point indicated in the guarantee document attached to the Goods or to the Seller by sending it by e-mail to the following e-mail address: dido@didotuning.pl DIDO TUNING ul. Huberman 27 42-200 Częstochowa

3. The Ordering Party, sending the advertised Goods to the Seller, is asked to provide the following data: name and surname, full address, order number, e-mail address and to describe the defect of the Goods and the claimant's request in detail in order to facilitate the handling of the complaint. When submitting a complaint, the Orderer is also asked to attach a copy of the sales receipt (e.g. a copy of the receipt or VAT invoice).

4. Complaints are considered within 14 days of submitting the relevant complaint, in accordance with applicable regulations. The Ordering Party will be informed by the Seller about the method of its consideration.

5. The Seller informs that he agrees to settle consumer disputes pursuant to the Act of 23 September 2016 on out-of-court resolution of consumer disputes (Journal of Laws of 2016, item 1823). If the complaint is not recognized by the Seller, the Consumer may use extrajudicial means of dealing with complaints and redress.

VIII. PERSONAL DATA:

1. When placing an Order in the Online Store, the Orderer is asked to accept the terms of these Regulations and consent to the Seller using his personal data for the purposes of the performance of the Sales Agreement and delivery of the ordered Goods, under the conditions specified in the Act of August 29, 1997 on the protection of personal data (Journal of Laws of 1997, No. 133, item 883, as amended). The administrator of personal data is the Seller.

2. Each Ordering Party has the right to access their personal data and correct them. Providing personal data is voluntary, but necessary for the performance of the Sales Agreement and delivery.

3. The Ordering Party may, in the Order form, consent to the provision of advertising, commercial and promotional information by e-mail and to change the current offer to the e-mail address provided by him (newsletter). The ordering party may unsubscribe from receiving the newsletter at any time.

IX. OTHER PROVISIONS:

1. In matters not covered by these Regulations, the relevant provisions of Polish law shall apply, in particular the Civil Code (consolidated text: Journal of Laws of 2014, item 121, as amended ), the Act on the provision of electronic services ( Journal of Laws of 2013, item 1422), and in relation to Consumers also the Act.

2. The Seller is entitled to amend these Regulations for important reasons (eg change in the law, change in the functioning of the Online Store). In the event of changes to these Regulations, the User will be notified at least 14 days in advance before the changes come into force (relevant information about changes in the Regulations will be posted on the Online Store website, and Users who have an Orderer's Account will receive information about changes to the Regulations. by e-mail.) If the amended Regulations are not accepted, the User has the right to resign from using the Online Store and terminate the Service Agreement. This does not exclude or limit the User's right to resign from using the Online Store at any time.

3. The content of these Regulations may be recorded by printing, saving on a carrier or downloading at any time from the website of the Online Store.

4. For the avoidance of doubt, it is stated that none of the provisions of these Regulations limit the rights of the Consumer, which he is entitled to under the provisions of the law in force in the territory of the Republic of Poland . In the event of non-compliance of the provisions of these Regulations with the above provisions, these provisions shall prevail.

5. The provisions of the Regulations should be interpreted in a manner ensuring their compliance with applicable law.

Częstochowa, March 1, 2022

The Regulations come into force on March 1, 2022